Privacy Policy
Last revised: June 12, 2026
Researching a hair transplant is personal, so this site is built to stay light on your data. This policy explains, in plain terms, what Felix Haircare collects and why. It covers this site only, not the outside pages we link to, which run their own policies.
The short version
We collect as little as we can: what you choose to send us, ordinary technical data needed to serve the pages, and anonymous grouped statistics about which articles get read. We do not sell your data, we do not build a profile of you, and we do not track you across the web.
What we collect
- What you send us. If you email us or use the Contact page, we receive your message and anything in it, such as your name and email address. We use it only to reply.
- Routine technical data. To serve pages securely, our hosting and content delivery network handle ordinary details such as your IP address and browser type.
- Anonymous statistics. Where we measure traffic, we record grouped figures, such as which articles are read most, so we can write more of what helps.
Please keep clinical detail off the record
Do not send photographs of your scalp, your medical history, or the dates of any planned surgery. We cannot assess them, we are not your clinician, and email is not secure. If you send such detail anyway, we use it only to answer you and do not keep it beyond that.
Cookies and analytics
Where we measure traffic we use a privacy-conscious analytics provider set to see as little as possible, including anonymised IP addresses and no cross-site tracking. You can clear or block cookies in your browser at any time without losing access to the content.
Sharing
We do not sell your information or use it for advertising profiles. The only parties that handle data for us are the infrastructure providers that make the site run, a content delivery network and a privacy-conscious analytics provider. Beyond that, we share personal information only where the law requires it.
How long we keep it
We keep your correspondence only as long as it takes to deal with your enquiry and any sensible follow-up, then remove it. Grouped analytics are kept no longer than we need to read general trends.
Your rights
Depending on where you live, you may be able to access, correct, delete or restrict the information we hold, or object to certain uses of it. To exercise any of these, write to us through the Contact page and we will respond as the law requires.
Children
This is a resource for a general adult audience and is not aimed at children. We do not knowingly collect information from anyone below the age at which they can consent to such processing where they live.
Changes
We may revise this policy as the site develops. The “Last updated” date above shows the current version, and continuing to use the site after a change means you accept it. If anything here is unclear, please ask through the Contact page.